Convert
Trial to paid. It guides setup and does the steps with the user.
Moves conversion
Skippr Customer Success & Onboarding · Ono
Customer success and onboarding, agent for self-service.
Ono onboards, trains and guides every customer to value, like a personal CSM for each user.
Ono
Hi Maria, shall we add your first listing together? I’ll do it with you.
Use cases and goals
Three jobs. Each one measured.
Expand
It spots the moment and suggests the upgrade or more seats.
Moves expansion
Manage
Check-ins, reviews and training, logged to your CRM.
Moves adoption and retention
Where it works
Right where your users and your team are.
Where your users are
Where your team works
With your users
In your product
Talks to the user, points at their screen and does the step with them, with permission.
Your team stays in control
It can do the work. You set the rules.
- Asks before any action in a user's account.
- Your team approves offers.
- Everything is logged to your CRM.
Questions.
Every self-service account. Your CSMs keep enterprise.
No. It covers the accounts your team can't reach.
No. It always asks first.
We do. Connect your CRM and analytics, or add the Skippr SDK.
Talk to sales. We start with a pilot.