These Terms of Service ("Terms") are a legal agreement between you and Skippr Ltd. ("Skippr," "we," "us," "our"), a company registered in England and Wales at 99 Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6GD, UK.
They govern your access to and use of our websites (including skippr.ai and skippr.com) and our products and services that link to these Terms, including our Chrome browser extension (together, the "Services").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1) Eligibility and Accounts
- You must be at least 13 years old to use the Services. If you are a minor where you live, you must have your parent/guardian's permission.
- You may need an account to use some features. Keep your credentials confidential and accurate. You are responsible for activity under your account.
2) Changes to the Services and to These Terms
- We may update the Services and these Terms from time to time. If we make material changes, we will provide notice (e.g., by posting here or emailing you). Your continued use after the effective date means you accept the changes.
3) Privacy
Your use of the Services is subject to our Privacy Policy (https://skippr.ai/privacy). It explains what we collect, how we use it, and your choices. Among other things, it describes that the extension may store screenshots and selected DOM fragments in your project so they appear in reports and history, and that you control whether to share or export them outside your workspace.
4) Definitions
- Customer Content: content you or your organization provide or make available to the Services (e.g., prompts, project info, uploads, chats).
- Captured Content: content the extension captures only when you run a full analysis of the page (e.g., current-tab screenshot, relevant DOM fragments, page URL/title/metadata).
- Voice Data: Audio input transmitted in real-time to trusted AI processing services for live voice interactions; not retained by Skippr after processing (distinct from Captured Content).
- Derived Output: analysis results and findings produced by the Services from your inputs/Captured Content.
- AI Processing Services: third-party processing services used to generate analysis (category only; see Privacy Policy).
5) Your Content; Our License to Operate the Services
- Ownership: As between you and us, you retain all rights to Customer Content, Captured Content, and Derived Output.
- License to Skippr: You grant Skippr a non-exclusive, worldwide, royalty-free license to host, process, and display Customer Content and Captured Content solely to provide the Services (including generating Derived Output and presenting reports/history), ensure security, comply with law, and perform support/maintenance.
- Captured Content retention: As described in the Privacy Policy, we store Captured Content in your project so it can appear in reports and history, and retain Derived Output per your workspace settings. You (or your admin) can request permanent deletion (see Privacy Policy).
- No advertising or model-training use: We do not use Customer Content or Captured Content for advertising or for training general-purpose models.
- Aggregated/De-identified usage: We may use aggregated or de-identified information (that does not identify you) to maintain and improve the Services.
6) Extension-Specific Terms
- The extension operates on the active tab and captures content only when you run a full analysis of the page. It does not run in the background, read other tabs, or collect browsing history.
- Pre-capture notice: Before capture, we display an in-product notice describing what will be collected and why.
- Storage in your project: Screenshots and selected DOM fragments captured during analysis are saved to your project so they appear in reports and history. You decide whether to share or export captures and reports outside your workspace.
- Your authority: You confirm you have the right and lawful basis to analyze any page content you submit and that your use complies with the site's terms where that content appears. Avoid capturing secrets (e.g., credentials) or special-category/sensitive data unless you have a lawful basis.
- Deletion by request: In-product delete is archival only. You (or your admin) may request permanent deletion of captures or projects via privacy@skippr.ai as described in the Privacy Policy.
7) Roles; Data Processing Addendum
- For the website/app, Skippr acts as a Controller of personal data.
- For extension analyses, you (or your organization) act as Controller of the page content you choose to analyze; Skippr acts as your Processor on your documented instructions.
- A Data Processing Addendum (DPA) is available on request: privacy@skippr.ai.
8) Acceptable Use
You will not:
- breach any applicable law or third-party rights;
- access pages you are not authorized to analyze;
- submit malware or attempt to interfere with or probe our systems;
- attempt to bypass or disable security or access controls;
- use the Services to build a competing product or to infringe IP;
- intentionally capture payment card data, authentication secrets, or health records unless you have a lawful basis and appropriate safeguards.
9) Third-Party Services (including AI Processing Services)
- The Services may rely on third-party providers (e.g., hosting, security, analytics, AI Processing Services) to operate. Your use of third-party sites or tools may be subject to their terms.
- We contractually restrict AI Processing Services to use submitted content only to provide the requested analysis and not for advertising or general model training, as detailed in the Privacy Policy.
10) Purchases, Subscriptions, Billing, Taxes
- Some features require payment (monthly/annual plans). You authorize us or our payment processor to charge your payment method for fees, taxes, and any currency conversion.
- Auto-renewal: Subscriptions renew automatically until cancelled.
- Price changes: We may change prices with reasonable prior notice and in accordance with applicable law.
11) Cancellations and Refunds
- You can cancel at any time in account settings; access continues until the end of the current paid term.
- Unless required by law, fees are non-refundable. If a refund is mandated by applicable consumer law, we will comply.
12) Intellectual Property
- Skippr IP: The Services (including software, design, text, graphics, and trademarks) are owned by or licensed to Skippr and are protected by law.
- License to you: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal use.
- You may not copy, modify, reverse engineer, or create derivative works of the Services except as permitted by law.
13) Community Areas; Feedback
- If you post in community areas, you grant Skippr a non-exclusive, worldwide, royalty-free license to host and display that content within the Services.
- Feedback: If you give us suggestions, you grant us a perpetual, royalty-free license to use them without restriction or obligation to you.
14) Service Management; Suspension
We may monitor compliance, remove content that violates these Terms, and suspend or terminate access if we reasonably believe there is a security risk, legal risk, or material breach. We will act proportionately and, where lawful and practicable, provide notice.
15) Beta/Preview Features
We may offer beta or preview features. They are provided as-is, may change, and may be withdrawn. Usage is at your discretion and risk.
16) Disclaimers
To the maximum extent permitted by law, the Services are provided "as is" and "as available." We do not promise that the Services will be uninterrupted or error-free. Nothing in these Terms excludes warranties or rights that cannot be excluded by law.
Skippr's accessibility review is not legal advice or a legal compliance determination. Other Skippr AI reviews reflect best-practice guidance only and do not replace your organisation's own policies, internal reviews, or approvals.
17) Limitation of Liability
- Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or other liability that cannot be limited or excluded by law.
- Subject to the above, Skippr's total liability arising out of or related to the Services will not exceed the greater of £100 or the fees you paid to Skippr for the Services in the 12 months preceding the event giving rise to liability.
- We are not liable for indirect, consequential, special, incidental, or punitive damages, or for loss of profits, revenues, goodwill, or data, to the extent permitted by law.
If you are a consumer (not a business user), the limitations in this section apply only to the extent permitted by applicable consumer law and do not deprive you of mandatory statutory rights.
18) Indemnification
You will indemnify and hold Skippr harmless from third-party claims, damages, and costs (including reasonable legal fees) arising from your unlawful use of the Services, your breach of these Terms, or your infringement of third-party rights, except to the extent caused by our negligence or willful misconduct.
19) Term; Termination
These Terms apply while you use the Services. You may stop using the Services at any time. We may suspend or terminate your access for material breach, security risk, or legal requirement. Upon termination, your license ends and you must stop using the Services. Sections that by their nature should survive (e.g., IP, payments due, disclaimers, limits of liability, indemnity, governing law) will survive.
20) Data Retention and Deletion (Summary)
- Captured Content (screenshots/DOM) and Derived Output are retained in your project per your workspace settings and the Privacy Policy (default 12 months, configurable) or until we process your permanent deletion request.
- In-product delete is archival only; permanent deletion is available by email request to privacy@skippr.ai and is processed within the timelines described in the Privacy Policy.
21) Electronic Communications and Signatures
You consent to receive notices and communications electronically and agree that electronic signatures and records are equivalent to written signatures and paper records.
22) Governing Law
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales.
23) Dispute Resolution; Venue
Before filing a claim, the parties will attempt to resolve disputes informally for 30 days after written notice. If not resolved, disputes may be brought in the courts of England and Wales. If you are a consumer in the EU/UK, you may also bring a claim in the courts of your place of residence. Nothing prevents a party from seeking urgent injunctive relief.
24) Third-Party Links and Content
Third-party sites and content are not under our control. Your use of them is at your own risk and may be subject to third-party terms and policies.
25) Copyright Complaints
If you believe content on the Services infringes your copyright, contact legal@skippr.ai with sufficient detail to identify the work and the allegedly infringing material. We may remove or disable access to material in appropriate circumstances.
26) Miscellaneous
- Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and Skippr regarding the Services.
- Severability: If any provision is invalid, the rest remain in effect.
- Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- No waiver: Failure to enforce a provision is not a waiver.
- Force majeure: We are not responsible for delays or failures caused by events beyond our reasonable control.
27) Contact
Skippr Ltd.
99 Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6GD, UK
General: contact@skippr.ai
Support: support@skippr.ai
Privacy: privacy@skippr.ai
Legal: legal@skippr.ai
For general information, visit https://skippr.ai.